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Being heard / Can you hear me now? 5

tincan59904My plan was two posts about Facebook, but events keep running ahead of my little typing fingers. This is the second of a probable five-in-a-row about Facebook. I’ll start by describing an exchange in which I took my own advice pretty well, then continue with a couple of less successful efforts.

A reminder: This series is NOT about how to engage in big formal discussions. It’s NOT about trying to directly challenge this or that element of religious belief or to change someone’s beliefs. It’s about finding ways to be out and normal in a room with people of mixed perspectives. Most of all, it’s about hearing and being heard. (Tired of that yet?)

I posted a status update on Facebook:

Just back from a great trip to the Ethical Society of St. Louis. WHY is there not an Ethical Society in every city? Not a rhetorical question.

Somewhere during the thread that followed, I said

If more people knew what these Societies were like (the benefits of church community w/o the negatives), they’d be everywhere.

A good high school friend (”Bob”) asked what I considered to be the negatives of church community. Another good HS friend (”Andrea”) seconded this very reasonable question.

My first reaction to this is always, “You’ve GOT to be kidding,” as the list of negatives ballooooons before my mind’s eye. I typed, “It’s really beyond me how anyone could fail to see the negatives”—then deleted it. Sure, it’s obvious to me. But it clearly wasn’t obvious to Bob or Andrea. Is my goal of being heard served by bringing up their defenses? Not a chance. I have to accept that it wasn’t obvious to either of them or they wouldn’t have asked.

This is why you don’t reply with your first reaction—because if you do, you’re only talking to yourself.

I started drafting — phrasing, rephrasing, venting, deleting, adding modifiers. As I did so, both my accuracy AND my “hearability” increased.

Before I could finish, a good friend of mine (”Wendy”) with a similar POV replied:

Negatives: Promising Heaven, threatening with Hell, brain washing from a very young age, ignorance, discrimination against homosexuals… just to name a few.

I winced. This is exactly how I used to answer. But these are guaranteed to draw the “not-my-church” denial, and often rightly so. Those on the other side of the conversation feel that their experience refutes these claims on a weekly basis. Having seen me unjustly paint them with my broad brush, they stop listening.

And I can’t blame them. Think of the last time someone brought up Stalin as a renunciation of atheism generally. That’s my clue that the person has nothing useful to say, and I can’t get myself to take them seriously from that point forward. If I don’t take a minute to think about how something will register from the other person’s perspective, I don’t deserve to be heard.

Sure enough, Andrea came back:

@ Wendy – Ok. I’ve been a Christian all my life. Never been promised anything I didn’t have to work for, never been threatened with Hell. I don’t feel brainwashed and am far from ignorant – also, 3 of my very best friends are gay…just to name a few.

I put on the brakes:

Hold on, we have to do this right. First, read what I’ve written about the positives. Then I’ll post my thoughts on the rest.

The link goes to a post about things I think Christians do better than secular types. Establishes my evenhandedness, keeps ears open.

I needed to speak to my concerns without doing a leg-sweep that left the other person nowhere to stand. Allow them to share your concerns, even if only in principle. Let them distance themselves from the target if that’ll help them hear you.

Here was my answer:

For some people there are no negatives. For others, there are no positives. I can only speak for myself.

I went to church for 25 years in nine denominations and studied religions in tremendous depth. I have talked at length with ministers, theologians, and believers across the spectrum. I have cared profoundly about the answers. I am now a secular humanist, but I find some religious expressions very appealing: liberal Quakerism and Jainism, to name two.

The negatives of theistic churches for me start quite simply with the idea of a god. If I don’t believe such a thing is real, it’s beneath my humanity to pretend otherwise. To then watch what I believe is a false idea lend unchallengeable authority to bad ideas along with good is very, very painful. Honest questioning is too often disallowed, the word “values” often turned on its head. There is ever so much more, but not in this space.

Ethical Societies provide community, mutual care, meaning, inspiration, life landmarks, and other positives of religious experience without the negatives that come reliably — though in different degrees — with supernaturalism. Those who find theistic churches attractive can and should find community there. The rest of us are looking for alternatives.

Andrea responded:

@ Dale – Thanks for your answer. I agree with you wholeheartedly about learning your personal path and I greatly respect the search for your truth. You are by far one of the most well-spoken, amiable and approachable atheists I have ever encountered. Not only do I appreciate that as a person, but as a Christian, you make me feel like there is always room for discussion – which is not all that common from either side…Seriously, thanks for answering.

I’d accomplished just what I wanted to. I’d been heard.

Wendy sent me an email with the subject line “How do you do it?”:

I don’t know how you do it. So you have these questions on your FB status. You give some cool answer, after which the asking person tells you what an awesome person you are… blah blah… and you move on. I admire you for that.

That was when I realized I might have something useful to share and this little series was born.

Next time I’ll take apart my answer to Bob and Andrea to see why it worked.

[Complete series]

This was written on Thursday, 29. October 2009 at 11:13 and was filed under Can You Hear Me Now?, Kerfuffles, belief and believers, critical thinking, diversity, nonbelief and nonbelievers. You can keep up with the comments to this article by using the RSS-Feed.

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« Unsiloed / Can you hear me now? 4 – Anatomy of a reply / Can you hear me now? 6 »

9 Comments »

  1. This series has been excellent and enlightening so far. So far I’ve learned:

    – Societies’ communication skills as a whole are going down the toilet (I wholeheartedly throw myself into that category).
    – This is unfortunate since we have more ways than ever to communicate.
    – I need to read a book on effective communication.

    Comment: BrianE – 29. October 2009 @ 12:21 pm

  2. I need to read a book on effective communication.

    There are several good approaches. I recommend Marshall Rosenberg’s Nonviolent Communication myself. I’ll be poaching from that book later in the series.

    Comment: Dale – 29. October 2009 @ 12:33 pm

  3. I’m impressed. Someone had recommended your books on a question on our site so I checked it out. (Seems like you have a good number of fans on our site.) Here you are talking about the very same issues of communication that we are trying to instill in the community on moms4mom: don’t answer with a knee jerk reaction, and if you have an opinion, you’d better back it up.

    Thanks for sharing this. It’s helpful to remember that this doesn’t come naturally to everyone.

    Comment: scottw – 29. October 2009 @ 11:35 pm

  4. “That is why you don’t reply with your first reaction — because if you do, you’re only talking to yourself”

    Ramen.

    Comment: WAR_ON_ERROR – 29. October 2009 @ 11:59 pm

  5. I guess we’re getting down to it now. Dale has his work cut out for him. This series needs to go way beyond making nice and taking hours to craft a single comment without offense or it’s useless in practice. Among ourselves at least, we need straight talk or we’ll never get anywhere.

    I checked out scottw’s link, interested because education leadership and public communication is my field. Sorry to see the “better alternatives” to prescribed are nothing but third-person opinion. (My own idea of better alternative is socratic inspiration — instead of advising opinion with or without authority, play, tell stories and then ask good questions! A resource list can be more than a link farm or annotated bibliography but it’s less than collective wisdom whether people are polite and inoffensive, or not.)

    Why is it considered “backing it up” to throw in some anonymous other mom’s opinion somewhere else? Answer: it isn’t. It’s even less helpful because that person isn’t in the conversation to be engaged about that opinion. And conversely, why is it considered *not* backing it up to establish and then speak from the authority of your own professional experience, as Dale does here and as I do writing about education as a school policy professional? Answer: that’s not right, either.

    As Dale holistically approaches these problems of group inquiry without offense or obstruction, we can’t fall back on “back it up” and expect to change hearts and minds. The answer isn’t a logic class with moderator umpires calling balls and strikes (even if they do a better job of it than the current MLB clowns, have you been watching the post-season??)

    This is the kind of misapprehension that actually hinders collective wisdom rather than create and foster it. In research-supported practice, the as-yet-inexplicable and almost prayer-like power of collective wisdom doesn’t involve the participants talking directly to one another about the question and possible answers, not in scottw’s or any other way — because that can “taint” the wisdom of each independent person by subconscious influence. The essential unique perspective of all the diverse players is compromised and the whole becomes less valuable, not more so. (I’d link someone else’s opinion about this for you but I read the whole book instead and thought it through myself, as a “better alternative. I recommend it.)

    Home education parent discussions have struggled for decades to craft guidelines for higher order conversation on religion, politics and parenting issues. We have learned the very hard way that the better alternative in any communications or group education effort problem is changing your own THINKING, not just your talking.

    And what needs to change first is our thinking about human communication. A group of us academically-inclined homeschool parents began to explore collective wisdom and then systems theory as a promising answer, with its nodes and hubs and independent network findings — after trying and failing with research and “just the facts, ma’am” preaching logical syllogisms, French debate rules and a half-dozen other communications paradigms.

    Better alternatives are elusive but that search is what I hope and believe Dale is doing here, and why I’m in this conversation.

    Comment: JJ Ross – 30. October 2009 @ 9:22 am

  6. This series needs to go way beyond making nice and taking hours to craft a single comment without offense or it’s useless in practice.

    Total crafting time: perhaps 10 minutes, and time well-spent. The next post will show how small and simple the changes are that make the breakthrough. The goal is NOT avoiding offense — sometimes offense directed at a deserving target is exactly what’s needed. My goal is the removal of the blinding defensiveness that keeps all of us from hearing critiques. And yes, we do that by changing our thinking about human communication. Spot on.

    Comment: Dale – 30. October 2009 @ 9:39 am

  7. [...] of a reply (Can You Hear Me Now 6) Last time I described an exchange I had on Facebook. A friend asked what I considered to be the negatives of church community. I answered, and the [...]

    Pingback: The Meming of Life » Anatomy of a reply (Can You Hear Me Now 6) Parenting Beyond Belief on secular parenting and other natural wonders – 30. October 2009 @ 11:01 am

  8. [...] Shared Being heard / Can you hear me now? 5 [...]

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  9. Social comments and analytics for this post…

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